Refund policy

Thank you for shopping with us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You have 4 to 5 days from the date you received your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it
  • The item must be in its original packaging
  • You must provide proof of purchase (receipt or order number)

Non-Returnable Items

Certain items cannot be returned, including:

  • Personal care products (earbuds, grooming items, etc.) if opened
  • Sale or discounted items
  • Gift cards

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If approved:

  • Your refund will be processed within 7 days
  • The amount will be refunded to your original payment method

Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again
  • Contact your bank or payment provider (processing times may vary)

Exchanges

We only replace items if they are defective or damaged.
If you need an exchange, contact us at: muhammadsubanshahid200@gmail.com

Shipping Returns

You will be responsible for paying your own shipping costs for returning your item.

Shipping costs are:

  • Non-refundable
  • If you receive a refund, the return shipping cost may be deducted

Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, please contact us within 48 hours of delivery with pictures as proof.

Contact Us

If you have any questions about our Return & Refund Policy, contact us:

  • Email: muhammadsubhanshahid200@gmail.com
  • Phone: 03265438181